Vintaré values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you use our Squarespace-hosted website and related services. By accessing our website, you agree to the terms set out in this policy.

1. Information We Collect

We collect the following types of information when you interact with our website:

1.1 Personal Information

When you place an order, request a sourced item, or sign up for updates, we may collect:

• Name

• Email address

• Shipping and billing addresses

• Phone number

• Payment details (processed via secure third-party services such as Stripe or PayPal)

1.2 Automatically Collected Data

Squarespace automatically collects certain data when you visit our website, including:

• IP address

• Browser type and version

• Device information (e.g., operating system, device type)

• Pages visited, time spent on the website, and referring URL

1.3 Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyse website performance, and personalise content. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use your information to:

• Fulfil Orders:
  Process and deliver purchases, including sourced and in-stock items.

• Provide Customer Support:
  Respond to your queries and assist with sourcing requests.

• Improve Website Functionality:
  Analyse Squarespace’s analytics data to optimise performance and improve user experience.

• Marketing and Communication:
  Send updates about new arrivals, sourcing opportunities, and exclusive offers, subject to your consent.

• Legal Compliance:
  Meet legal and regulatory obligations where necessary.

3. Sharing Your Information

We respect your privacy and will not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

• Service Providers:
  With trusted third-party providers, including payment processors (e.g., Stripe, PayPal) and shipping companies, to complete transactions and deliver items.

• Website Hosting Services:
  Squarespace hosts our website and may process your data in accordance with their policies.

• Legal Requirements:
  To comply with applicable laws or respond to lawful requests from authorities.

4. Squarespace Hosting and Data Processing

Our website is powered by Squarespace, which processes and stores your data on secure servers. Squarespace complies with applicable data protection laws, and you can review their Privacy Policy for further details: Squarespace Privacy Policy.

5. Your Data Rights

Under UK data protection laws, you have the right to:

• Access Your Data: Request a copy of your personal data.

• Correct Your Data: Update inaccuracies in your information.

• Delete Your Data: Request the deletion of your data where legally permissible.

• Restrict Processing: Limit how your data is used in specific situations.

• Withdraw Consent: Opt-out of marketing communications at any time by contacting us or using the "unsubscribe" link in our emails.

To exercise these rights, please contact us at [insert contact email].

6. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.

7. Security Measures

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. Squarespace also provides secure data storage and transmission features.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before providing personal data.

9. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect or process personal data from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal compliance. Any updates will be posted on this page with the revised effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:
Email: inquiry@vintare.co.uk

Effective Date: 01/01/2025